{"id":87,"date":"2004-06-18T08:20:53","date_gmt":"2004-06-18T14:20:53","guid":{"rendered":"http:\/\/www.minnesotageek.net\/wordpress\/?p=87"},"modified":"2004-06-18T08:20:53","modified_gmt":"2004-06-18T14:20:53","slug":"issue-tracking-and-forums-part-ii","status":"publish","type":"post","link":"http:\/\/www.minnesotageek.net\/wordpress\/?p=87","title":{"rendered":"Issue Tracking and Forums – Part II"},"content":{"rendered":"

Thanks to everyone who attended my presentation yesterday at the TIES Leadership Camp. I had a lot of fun presenting!<\/p>\n

I promised in my last post that I would give some more details out of the presentation. Here they are:<\/p>\n

Issue Tracking:<\/b><\/p>\n

    Why did Hopkins choose Request Tracker?<\/p>\n
  1. It will run on almost anything.<\/li>\n
      \n
    • RT runs on Linux, FreeBSD, Solaris, Mac OS X and most other flavors of Unix. End users have contributed a port to Windows 2000 and Windows XP also.<\/li>\n
    • It can be accessed via any web browser from any platform or via email.<\/li>\n<\/ul>\n
    • It is database flexible.<\/li>\n
        \n
      • RT stores all its data inside an SQL database, so you can use Crystal Reports and similar tools to generate precise reports.<\/li>\n
      • RT can be used with MySQL or PostgreSQL, Oracle, or MS SQL Server<\/li>\n<\/ul>\n
      • Support is widely available.<\/li>\n
          \n
        • Commercial, paid support is available for ongoing support needs as well as installation and development of new features.<\/li>\n
        • Active mailing lists are available for users to post questions and get answers from other RT users.<\/li>\n<\/ul>\n
        • The price is right!<\/li>\n
            \n
          • If you don\u00edt wish to have any paid commercial support, the cost of the software is free!<\/li>\n
          • It will run on relatively inexpensive hardware.<\/li>\n<\/ul>\n<\/ol>\n

            Forums:<\/b><\/p>\n

              Why did Hopkins choose phpBB?<\/p>\n
            1. It will run on almost anything!\n
                \n
              • Runs on any major operating system that can run web serving software and PHP. This includes Windows, Linux, Unix, and Mac OS X<\/li>\n
              • Requires a database server running MySQL, PostgreSQL, MS SQL Server, or Microsoft Access<\/li>\n<\/ul>\n
              • The price is right!<\/li>\n
                  \n
                • phpBB is licensed under the GPL and is free to download and use.<\/li>\n
                • It will run on very inexpensive hardware.<\/li>\n<\/ul>\n
                • It is easy to administer<\/li>\n
                    \n
                  • Designed to be administered from the web.<\/li>\n
                  • Even complex tasks such as setting up users can be done with very little interaction from the adminstrator.<\/li>\n
                  • Users can reset their own passwords.<\/li>\n<\/ul>\n<\/ol>\n

                    I’ll speak more to why we are using issue tracking software and forums in my next post.<\/p>\n","protected":false},"excerpt":{"rendered":"

                    Thanks to everyone who attended my presentation yesterday at the TIES Leadership Camp. I had a lot of fun presenting! I promised in my last post that I would give some more details out of the presentation. Here they are: Issue Tracking: Why did Hopkins choose Request Tracker? It will run on almost anything. RT […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[],"class_list":["post-87","post","type-post","status-publish","format-standard","hentry","category-cool-software"],"_links":{"self":[{"href":"http:\/\/www.minnesotageek.net\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/87","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.minnesotageek.net\/wordpress\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.minnesotageek.net\/wordpress\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.minnesotageek.net\/wordpress\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/www.minnesotageek.net\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=87"}],"version-history":[{"count":0,"href":"http:\/\/www.minnesotageek.net\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/87\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.minnesotageek.net\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=87"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.minnesotageek.net\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=87"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.minnesotageek.net\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=87"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}